Candlewood Suites Polaris by IHG | Hotel in Columbus

8.0 (973 Reviews) |  1 Bathroom
Polaris Hotel | Candlewood Suites Polaris by IHG

Hotel in Polaris, Columbus

Suburban hotel with free parking, near Polaris Fashion Place
This hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Weekly housekeeping is available.
Candlewood Suites Polaris by IHG offers 122 accommodations with DVD players and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.


Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 21
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet deposit: usd 150 per stay pet fee: usd 150 per accommodation (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
3 total (up to 79 lbs per pet) an off-leash area is available pets allowed for an extra charge of usd 150 per accommodation (varies based on length of stay), plus a deposit of usd 150 per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed onsite parties or group events are strictly prohibited safety features at this property include a fire extinguisher, a smoke detector, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

David
Nov 26, 2025 09:00:10 AM
Review Score:   6
Summary: We were taken aback at check-in when told that the next morning as of 8am the water could be shut off for a few hours. That is the time we needed to get up and get ready to leave, so that was quite inconvenient. We were given a piece of paper explaining but not offered any reduction in cost or other benefit. When I later asked the desk staff about this the guy was less than enthusiastic about the topic and shrugged it off, saying he couldn't do anything. He then proceeded to ask if we wanted to check out...at 7pm. It was just kind of weird.
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