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Heritage Inn Hotel & Convention Centre - Cranbrook | Hotel in Cranbrook

7.2 (635 Reviews) |   Pet Friendly  7 Bathrooms  24 Guests
Cranbrook Hotel | Heritage Inn Hotel & Convention Centre - Cranbrook

Hotel in Cranbrook

Comfortable Accommodations

Heritage Inn Hotel & Convention Center in Cranbrook offers air-conditioned rooms with private bathrooms, tea and coffee makers, and free WiFi. Each room includes a work desk, seating area, and TV.

Exceptional Facilities

Guests can enjoy a fitness center, indoor swimming pool, hot tub, and restaurant serving American breakfast with warm dishes. The property also features a bar and a 24-hour front desk.

Convenient Location

Located 8.7 mi from Canadian Rockies International Airport, the hotel provides full-day security and room service. Ground-floor units and parquet floors enhance the stay.

Guest Satisfaction

Guests appreciate the attentive staff, excellent service, and value for money.

Heritage Inn Hotel & Convention Centre - Cranbrook is located in Cranbrook.

This 91 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Air Conditioner, Security/Safety, and several others. This is a 2 star rated property and has over 635 reviews with the average score of 7.2 . Coming to Cranbrook and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 91 Bedrooms Hotel if you want to learn more about this place in Cranbrook. These details are authentic, as they are provided by our partner, booking.com.

This Heritage Inn Hotel & Convention Centre - Cranbrook in Cranbrook is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Heritage Inn Hotel & Convention Centre - Cranbrook”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Wheelchair Accessible
Private Pool
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Child Friendly
Heating
Hot Tub
Internet
Kitchen

Facility Overview

Breakfast
  • Bar
  • Restaurant
  • Wine/Champagne
Parking
  • Free parking
  • Accessible parking
  • Parking
  • Parking on site
Activities
  • Indoor pool
  • Fitness center
  • Fitness
  • Hot tub
  • Golf course (within 2 miles)
  • Indoor pool (year-round)
General
  • Facilities for disabled guests
  • Air conditioning
  • Non-smoking rooms
  • Heating
  • Pet friendly
  • Wifi in all areas
Guest Services
  • Room service
  • Fax/Photocopying
  • 24-hour front desk
  • ATM on site
  • Baggage storage
  • Vending machine (snacks)
  • Meeting/Banquet facilities
  • Vending machine (drinks)
Internet
  • Internet
  • Free Wifi
  • Wifi
Security/Safety
  • Key card access
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Fire extinguishers
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 19
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are allowed upon request and charges may apply.

Guests reserving rooms must be 19 years or older. upon check-in government-issued photo identification and credit card are required, all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, please note, this property does not offer a elevator.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, bar is closed from 2026-10-12 until 2026-10-12

Reviews

Value for money:
7.71
Location:
8.25
Staff:
8.08
Facilities:
7.18
Comfort:
7.82
Cleanliness:
7.7
Sennett
Oct 2, 2026 07:00:00 AM
Review Score:   9
Canada
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Frienfly staff. Clean rooms.
Negative: Breakfast was delayed due to deep fryer not working.
Summary: Pleasant Stay
See All Reviews

Room Arrangement

Room Info Facilities
Standard Queen Room with Two Queen Beds
Room Type: Quad
Room Size: 26 m2
2 Queen bed(s) Bed
Standard Queen Room with Two Queen Beds

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

General

Smoke alarm, Air conditioning, Heating, Trash cans, Carpeted, Key card access, Iron

Bathroom

Toilet paper, Shampoo, Body soap, Hairdryer, Towels, Toilet, Private bathroom, Bath or shower

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Refrigerator

Living Area

Seating area, Desk

Bedroom

Linens, Alarm clock, Cribs

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room amenities

Non-feather pillow
Queen Room with Two Queen Beds (Pet Friendly)
Room Type: Quad
Room Size: 26 m2
2 Queen bed(s) Bed
Queen Room with Two Queen Beds (Pet Friendly)

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

General

Smoke alarm, Air conditioning, Heating, Trash cans, Carpeted, Key card access, Iron

Bathroom

Toilet paper, Shampoo, Body soap, Hairdryer, Towels, Toilet, Private bathroom, Bath or shower

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Refrigerator

Living Area

Seating area, Desk

Bedroom

Linens, Alarm clock, Cribs

Accessibility

Entire unit located on ground floor

Pool and Spa

Pool towels

Room amenities

Non-feather pillow
Standard Queen Room
Room Type: Double
Room Size: 26 m2
1 Queen bed(s) Bed
Standard Queen Room

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

General

Smoke alarm, Air conditioning, Heating, Trash cans, Carpeted, Key card access, Iron

Bathroom

Toilet paper, Shampoo, Body soap, Hairdryer, Towels, Toilet, Private bathroom, Bath or shower

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Refrigerator

Living Area

Seating area, Sofa, Desk

Bedroom

Linens, Alarm clock, Cribs

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room amenities

Non-feather pillow
King Room
Room Type: Double
Room Size: 26 m2
1 King bed(s) Bed
King Room

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

General

Smoke alarm, Air conditioning, Heating, Trash cans, Carpeted, Key card access, Iron

Bathroom

Toilet paper, Shampoo, Body soap, Hairdryer, Towels, Toilet, Private bathroom, Bath or shower

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Refrigerator

Living Area

Seating area, Sofa, Desk

Bedroom

Linens, Alarm clock, Cribs

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room amenities

Non-feather pillow
Standard Double Room
Room Type: Double
Room Size: 26 m2
2 Queen bed(s) Bed
Standard Double Room

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

General

Smoke alarm, Air conditioning, Heating, Trash cans, Carpeted, Key card access, Iron

Bathroom

Toilet paper, Shampoo, Body soap, Hairdryer, Towels, Toilet, Private bathroom, Bath or shower

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Refrigerator

Living Area

Seating area, Desk

Bedroom

Linens, Alarm clock, Cribs

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room amenities

Non-feather pillow
Standard Suite
Room Type: Suite
Room Size: 26 m2
1 Sofa bed Bed
1 King bed(s) Bed
Standard Suite

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

General

Smoke alarm, Air conditioning, Heating, Trash cans, Carpeted, Key card access, Iron

Bathroom

Toilet paper, Shampoo, Body soap, Hairdryer, Towels, Toilet, Private bathroom, Bath or shower

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Dining table, Refrigerator

Living Area

Seating area, Sofa, Desk

Bedroom

Linens, Alarm clock, Cribs

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room amenities

Non-feather pillow
Executive Suite
Room Type: Suite
Room Size: 27 m2
1 Queen bed(s) Bed
1 Queen bed(s) Bed
Executive Suite

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

General

Smoke alarm, Air conditioning, Heating, Hardwood or parquet floors, Trash cans, Carpeted, Key card access, Iron

Bathroom

Toilet paper, Shampoo, Body soap, Hairdryer, Towels, Toilet, Private bathroom, Bath or shower

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Dining table, Refrigerator

Living Area

Seating area, Sofa, Desk

Bedroom

Linens, Alarm clock, Cribs

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room amenities

Non-feather pillow

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Cranbrook hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Cranbrook hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Cranbrook hotel starts from $79 per night with includes Air Conditioner, Security/Safety, Bedding/Linens, Wellness Facilities, Kitchen, Parking, Pool, Wheelchair Accessible, Sports/Activities, Child Friendly, Internet, Bar, Pet Friendly, Private Pool, Accessibility, Business Services, Guest Services, Heating, Hot Tub, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cranbrook hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Cranbrook hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.