Hilton Garden Inn Winston-Salem/Hanes Mall | Hotel in Winston-Salem

| 8.8 (744 Reviews) |  1 Bathroom
Winston - Salem Hotel | Hilton Garden Inn Winston-Salem/Hanes Mall

Hotel in Winston - Salem, Winston-Salem

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Hilton Garden Inn Winston-Salem/Hanes Mall offers 112 accommodations with coffee/tea makers and designer toiletries. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


Recreational amenities at the hotel include a 24-hour fitness center.

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Amenities

Air Conditioner
Parking
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Eco Friendly
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Shampoo
  • Soap
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels
Bedroom
  • Premium bedding
  • Down comforter
  • Air conditioning (climate-controlled)
  • Select Comfort bed
  • Pillow menu
  • Blackout drapes/curtains
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Free local calls
  • Eco-friendly cleaning products used
  • Mobile key entry
  • Laptop-friendly workspace
  • LED light bulbs
  • Water-efficient toilets only
  • Energy-saving switches
  • Desk
  • Connecting rooms available
  • Water-efficient showers only
  • Desk chair
  • Soundproofing
  • Recycling
Breakfast
  • Coffee/tea in common area(s)
  • 1 bar
  • Room service available
  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 12.95 for adults and USD 6.95 for children
  • 1 restaurant
  • Microwave
  • Refrigerator
  • Coffee/tea maker
Parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
Accessibility
  • Handrails in stairways
  • Lever door handles
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Stairway handrail height (inches): 36
  • Front entrance ramp
  • Wheelchair-accessible path of travel
  • Well-lit path to entrance
  • Elevator door width (inches): 42
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible business center
  • Stair-free path to entrance
  • Wheelchair-accessible restaurant
  • Braille signage
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Pool access ramp on site
Activities
  • Golfing
  • 24-hour fitness center
Entertainment
  • Streaming services
  • Hulu
  • 42-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Netflix
  • Premium channels
General
  • Computer station
  • 24-hour business center
  • Meeting rooms - 3
  • Conference space
  • Water dispenser
  • Front-desk safe
  • ATM/banking services
  • Ballroom
  • Elevator
  • English
  • Vegan dining options
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • TV in lobby
  • At least 80% of food locally-sourced
  • At least 80% lighting from LEDs
  • Fireplace in lobby
  • Vegetarian dining options
Guest Services
  • Refrigerator
  • Soundproofed rooms
  • Microwave
  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Dry cleaning service
  • Laundry facilities
Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in all rooms: WiFi (USD 4.95 per night), Free wired Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Outdoor entertainment area
  • Outdoor furniture

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 3 am contactless check-in available minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately usd 12.95 for adults and usd 6.95 for children fee for in-room wireless internet: usd 4.95 per night (rates may vary) pet fee: usd 75 per pet (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 40 lbs per pet) pets allowed for an extra charge of usd 75 per pet (varies based on length of stay) service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property uses eco-friendly cleaning products

Reviews

Andrea
Apr 27, 2026 04:54:15 AM
Review Score:   10
Summary: Very kind and friendly front desk staff, clean and comfy rooms.
See All Reviews

Room Arrangement

Room Info Facilities
Room, 1 King Bed, Accessible
Room Size: m2
1 King Bed
Room, 1 King Bed, Accessible

General

Grab bar - in shower, Wheelchair-width doorways, Low-height counters/sink, Toilet grab bar height (centimeters) - 91, Raised toilet seat, Raised toilet seat height (inches) - 18, Raised toilet seat height (centimeters) - 46, Grab bar - near toilet, Doorway wheelchair width (centimeters) - 91, Wheelchair accessible, Lowered locks/deadbolt, Lowered peephole/view port in door, Roll-in shower width (centimeters) - 122, Shower grab bar height (inches) - 36, Low counters/sink height (centimeters) - 91, Doorway wheelchair width (inches) - 36, Shower grab bar height (centimeters) - 91, Toilet grab bar height (inches) - 36, Roll-in shower width (inches) - 48, Bed count minimum 1, Roll-in shower, Low counters/sink height (inches) - 36, Bed count maximum 1
Room, 1 King Bed
Room Size: 333 square feet m2
1 King Bed
Room, 1 King Bed

General

Square meters - 31, Ping - 9.64, Square feet - 333, Extra bed count 0, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds
Room Size: 333 square feet m2
2 Queen Beds
Room, 2 Queen Beds

General

Square meters - 31, Ping - 9.64, Square feet - 333, Extra bed count 0, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds, Accessible, Bathtub (Mobility)
Room Size: m2
2 Queen Beds
Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

General

Bathtub grab bar height (inches) - 36, Doorbell/telephone notification, Wheelchair-width doorways, Toilet grab bar height (centimeters) - 91, Grab bar - in bathtub, Grab bar - near toilet, Doorway wheelchair width (centimeters) - 91, Lowered locks/deadbolt, Shower grab bar height (inches) - 36, Doorway wheelchair width (inches) - 36, Telephone accessibility kit, Shower grab bar height (centimeters) - 91, Toilet grab bar height (inches) - 36, Height-adjusted amenities, Low counters/sink height (inches) - 36, Bed count minimum 2, Grab bar - in shower, Low-height counters/sink, Raised toilet seat, Raised toilet seat height (inches) - 16, Bathtub grab bar height (centimeters) - 91, Hand-held showerhead, Raised toilet seat height (centimeters) - 41, Wheelchair accessible, Accessible bathtub, Lowered peephole/view port in door, Low counters/sink height (centimeters) - 91, Bed count maximum 2
Room, 1 King Bed, Accessible, Bathtub (Mobility)
Room Size: 333 square feet m2
1 King Bed
Room, 1 King Bed, Accessible, Bathtub (Mobility)

General

Bathtub grab bar height (inches) - 36, Doorbell/telephone notification, Wheelchair-width doorways, Grab bar - in bathtub, Grab bar - near toilet, Doorway wheelchair width (centimeters) - 91, Lowered locks/deadbolt, Square meters - 31, Shower grab bar height (inches) - 36, Doorway wheelchair width (inches) - 36, Telephone accessibility kit, Shower grab bar height (centimeters) - 91, Toilet grab bar height (inches) - 35, Height-adjusted amenities, Bed count minimum 1, Low counters/sink height (inches) - 36, Grab bar - in shower, Low-height counters/sink, Raised toilet seat, Bathtub grab bar height (centimeters) - 91, Hand-held showerhead, Raised toilet seat height (inches) - 18, Raised toilet seat height (centimeters) - 46, Square feet - 333, Wheelchair accessible, Toilet grab bar height (centimeters) - 89, Accessible bathtub, Ping - 10, Lowered peephole/view port in door, Low counters/sink height (centimeters) - 91, Bed count maximum 1

FAQ's

Is this Winston - Salem hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Winston - Salem hotel?

Check-in time for Winston - Salem hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Winston - Salem hotel have a swimming pool?

No, this Winston - Salem hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Winston - Salem hotel?

Best-rates for the Winston - Salem hotel starts from $134 per night with includes Air Conditioner, Wheelchair Accessible, Balcony/Terrace, Child Friendly, Internet, Accessibility, Business Services, Entertainment, Eco Friendly, Kitchen, Laundry, Security/Safety, Guest Services, Toiletries, Parking, Bedding/Linens, Wellness Facilities, Fireplace/Heating, Restaurant, Bar, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Winston - Salem hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Winston - Salem hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Winston - Salem hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Winston - Salem hotel?

Based on the information reported by the owner or manager, the Winston - Salem hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Winston - Salem hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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