Is this Hyatt House Richmond/Short Pump pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hyatt House Richmond/Short Pump have a swimming pool?

No, this Hyatt House Richmond/Short Pump does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Hyatt House Richmond/Short Pump a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hyatt House Richmond/Short Pump wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hyatt House Richmond/Short Pump is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hyatt House Richmond/Short Pump?

Based on the information reported by the owner or manager, the Hyatt House Richmond/Short Pump indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hyatt House Richmond/Short Pump?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hyatt House Richmond/Short Pump | Hotel in Richmond

| 8.8 (1003 Reviews) | 1 Bathroom

Short Pump Hotel | Hyatt House Richmond/Short Pump

Hotel in Short Pump, Richmond

Hotel connected to a shopping center in Richmond with free parking
Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a rooftop terrace. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
Hyatt House Richmond / Short Pump offers 134 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Hair dryer

Designer toiletries

Toothbrush and toothpaste (on request)

Toilet paper

Towels

Soap

Bedroom

Premium bedding

Bed sheets

Heating (climate-controlled)

Air conditioning (climate-controlled)

Safe

Iron/ironing board

Laptop-friendly workspace

Desk

Connecting rooms available

Mobile key entry

Phone

Desk chair

Breakfast

1 bar

Free buffet breakfast available weekdays 6:30 AM–9:30 AM

Microwave

Coffee/tea maker

Parking

Wheelchair-accessible parking available

Free uncovered self parking on site

Accessibility

Tile flooring in room

Assistive listening devices available

Elevator

Lever door handles

Wheelchair-accessible parking

Wheelchair-accessible path of travel

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Braille signage

Thin carpet in room

Hardwood flooring in room

Activities

Golfing

24-hour fitness center

Entertainment

MP3 dock

42-inch flat-screen TV

Cable channels

Pay movies

Premium channels

General

Meeting rooms

24-hour business center

Conference space (1755 square feet)

Computer station

Front-desk safe

Banquet hall

Elevator

Grocery/convenience store

English

Spanish

Smoke-free property

Guest Services

Laundry facilities

Microwave

Grocery/convenience store

Dry cleaning service

Daily housekeeping

24-hour front desk

Laundry facilities

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

Outdoor entertainment area

Rooftop terrace

Outdoor furniture

Firepit

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: anytime early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! one child 18 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of gbac star (hyatt)

Reviews

Paige

Jan 31, 2026 01:19:58 AM

Review Score: 4

Summary: Shower wasn’t clean. Charged extra money. They was doing work and just was kinda loud.

See All Reviews

Room Arrangement

Room Info	Facilities
Executive Suite, 1 King Bed, Bathtub, Corner Room Size: 680 square feet m² 1 King Bed	General Dining table, Shower/tub combination, Number of bedrooms - 1, Square feet - 680, Bathtub or shower, Number of living rooms 1, Separate dining area, Ping - 19, Mini-fridge, Square meters - 63, Private bathroom, Deep soaking bathtub, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible) Room Size: 416 square feet m² 2 King Bed and Double Sofa Bed	General Number of bedrooms - 0, Wheelchair-width doorways, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Bathtub only, Grab bar - in bathtub, Grab bar - near toilet, Extra bed count 1, Bed count minimum 2, Number of living rooms 0, Visual fire alarm, Kitchenette, Square feet - 416, Shower/tub combination, Square meters - 39, Ping - 12, Sofa bed, Wet bar, Wheelchair accessible, Number of bathrooms - 1, Accessible bathtub, Cookware, dishware, and utensils, Private bathroom, Separate sitting area, City view, Bed count maximum 2
Deluxe Suite, 1 Bedroom, Kitchen Room Size: 529 square feet m² 2 King Bed and Double Sofa Bed	General Square feet - 529, Number of bedrooms - 1, Dishwasher, Full-sized refrigerator/freezer, Shower only, Square meters - 49, Stovetop, Wet bar, Separate bedroom, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Kitchen, Ping - 15, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2
Standard Room, 2 Queen Beds Room Size: 398 square feet m² 2 Queen Beds	General Number of living rooms 0, Mini-fridge, Private bathroom, Number of bedrooms - 0, Shower/tub combination, Ping - 11, Square meters - 37, Bed count minimum 2, Square feet - 398, City view, Number of bathrooms - 1, Bed count maximum 2
Executive Suite, 1 King Bed Room Size: 680 square feet m² 1 King Bed	General Dining table, Number of bedrooms - 1, Shower only, Square feet - 680, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Ping - 19, Mini-fridge, Square meters - 63, Private bathroom, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Studio Suite, 1 King Bed with Sofa bed, Kitchenette Room Size: 416 square feet m² 2 King Bed and Double Sofa Bed	General Kitchenette, Square feet - 416, Number of bedrooms - 1, Square meters - 39, Dishwasher, Full-sized refrigerator/freezer, Shower only, Ping - 12, Sofa bed, Stovetop, Wet bar, Extra bed count 1, Cookware, dishware, and utensils, Private bathroom, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2